Privacy Policy

Updated: 1/6/2023

Thank you for visiting Covenant Hills Treatment Center’s website. This notice describes our Privacy Policy and is an abbreviated version meant for website use. This Privacy Policy is designed to share with you how Covenant Hills collects, uses and protects any personal information you provide to us through this website. By visiting www.covenanthillstreatment.com and by using the links within this site, you are accepting the practices described in this Privacy Policy. A full version of our Privacy Practices is presented through our admissions department upon arrival to Covenant Hills.

Covenant Hills looks at statistics from website visits, which tell us, among other things, how many visitors we have and which pages are of interest. We use this information to make improvements to our site, and hopefully your experience with us. However, we do not use this information in any way that personally identifies you.

Covenant Hills uses website data to:

 

• • Send you the information you have requested
  • Measure, global, not individual site activity
  • Develop and improve Website
  • Offer additional information on popular topics

 

Cookies
Cookies are a feature of your browser that store small amounts of data on your computer about your visit to a site. As you browse, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our advertising partners then enable us to present you with retargeting advertising on other sites based on your previous interaction with the Covenant Hills website. These techniques do not collect personal information such as your name, email address, postal address or telephone number. This is an automated process. Covenant Hills does not monitor or collect any data from cookies.

IP addresses
The web server automatically collects the IP (Internet Protocol) address of the computers that access our site. An IP addresses is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information cumulatively to understand how our site is being used and how we can better serve visitors.

Website Terms Of Use
The following guidelines explain Covenant Hills intellectual property rights and govern your use of this Web site. Please read these Terms of Use carefully before using Covenant Hills Web site. Your use of this Web site constitutes your agreement to be bound by all terms. If you disagree with one or more of these terms or find them unacceptable in any way, please do not enter or use our Web site. Any rights not expressly granted herein are reserved to Covenant Hills.

Covenant Hills reserves the right, in its sole and absolute discretion, to change, modify, update, and interpret this Agreement at any time and you agree to be bound by those changes, modification, updates, and interpretations.

If any of the provisions of this Agreement are held unenforceable by a court or other tribunal of competent jurisdiction then those provisions shall be limited or eliminated to the minimum extent necessary to allow the remainder of this Agreement to retain its full force and effect. This Agreement constitutes the entire Agreement between you and Covenant Hills applicable to its subject matter.

Information on this Web site does not Constitute Professional Advice
All data, information, text, graphics, links and other material on Covenant Hills Web site are provided as a convenience to our site visitors. It is for general informational and educational purposes only.

By visiting this website you agree to hold harmless Covenant Hills, and any affiliated Covenant Hills entity, its officers, directors, employees, and agents from and against all claims, actions, demands, liabilities, judgments and settlements. The user’s sole remedy for dissatisfaction with the service is to stop using the service.

Your Personal Health Information and HIPAA Compliance
We follow all laws and regulations regarding your Personal Health Information (PHI). For questions, requests for information, more information about our privacy policy or concerns, please contact us. The privacy and protection of your information is important to us. Except as set forth herein, we do not make any personal information available to third parties without your permission.

Who Has Access to the Information

Information about our users is important to us. We will not disclose any individually identifiable information to any third party without first receiving that user’s permission except under the conditions listed below:

 

• • To report an incident of abuse of a child and/or dependent or elder adult
  • To report to protective agencies the imminent danger to yourself or someone else
  • To report to protective agencies the event that you or someone else is presently unable to provide for food, clothing, and shelter as the direct result of a mental illness
  • To proceed with obtaining payment for services rendered
  • To perform internal quality assurance initiatives
  • To report to governmental agencies as required such as public health and FDA requirements, law enforcement, coroners, judicial or administrative hearings, and licensing board inquiries.

 

If any of the above conditions are met, we will release the minimum amount of protected health information necessary to address the condition. You are advised henceforth that Covenant Hills and its employees are mandated reporters of abuse and some mental health conditions as listed above, and are granted civil and criminal immunity when reporting in good faith.

We do not give, sell, or rent individually identifiable information to our advertisers except as set forth herein, though we may provide aggregate de-identified information.

Methods We Use to Protect Your Information
Our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons. We will never ask you for your password or other personally identifiable information by an unsolicited phone call or email.

Although we try to protect your personally identifiable information, we cannot ensure or warrant the security of any information submitted to us, and you make any such electronic or telephonic transmissions or submissions at your own risk. If you request a response from us, you agree to indemnify Covenant Hills for any breach caused to your privacy as a result of your request and subsequent follow-up attempts.

Copyright Notice
This Website is owned and operated by Covenant Hills Treatment Center. U.S. and international copyright law protect the entire contents and design of the site. All rights regarding the Website and materials contained on the Website are either owned by Covenant Hills, are licensed to it, or are used with permission.

Requests for Information
If you contact Covenant Hills and request information about our programs or services, we will use your email or postal address to provide the information you requested. Providing information to us is voluntary and the information we collect is used only for the purpose for which it was collected. We do not share your information without your authorization or unless we are required to do so by law. While we take all reasonable measures to protect the confidentiality of your information, no one can give an absolute assurance that all information will remain secure. By submitting information to Covenant Hills you agree that you are aware of these risks.

Links to Other Web Sites
Covenant Hills provides links to other Web sites that provide information or services, which may be of help to you. Covenant Hills provides these links for your convenience only. It is not responsible for the content of these sites or the programs, agencies, or businesses they describe. Covenant Hills does not guarantee that these sites will meet your particular purposes.

Covenant Hills is not responsible for the content or privacy practices of non-Covenant Hills Web sites to which our Web site may link. Please review the privacy policy of such sites before using them.